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AI-Powered Customer Engagement for Enterprises

Helping large organizations unify CRM, CXM, and AI to deliver personalized, compliant,
and high-performing customer experiences.
  • 22+Years
  • 100+Clients
  • 10+Industries
  • ISO 27001 CertifiedISO 27001 Certified
Trusted by global leaders in
,
,
, &
.
Aviva
Axis
Bandhan Bank
City Bank
Franklin
HDFC
Kotak
Motilal
Tata MFS
Tesco
ADCB
Bharti
Intermiles
ITC
LIC HFL
Payback
Aviva
Axis
Bandhan Bank
City Bank
Franklin
HDFC
Kotak
Motilal
Tata MFS
Tesco
ADCB
Bharti
Intermiles
ITC
LIC HFL
Payback
Aviva
Axis
Bandhan Bank
City Bank
Franklin
HDFC
Kotak
Motilal
Tata MFS
Tesco
ADCB
Bharti
Intermiles
ITC
LIC HFL
Payback
Aviva
Axis
Bandhan Bank
City Bank
Franklin
HDFC
Kotak
Motilal
Tata MFS
Tesco
ADCB
Bharti
Intermiles
ITC
LIC HFL
Payback

The AI Product Suite

01.

CXM. AI - Email Bot, Summarisation, OCR

Create smooth interactions at all customer touchpoints to enhance their overall experience and satisfaction.
CXM. AI - Email Bot, Summarisation, OCR
Pattern
Pattern
02.

CRM Agentic AI

Oversee the complete customer journey seamlessly from a single, integrated platform for enhanced efficiency and satisfaction.
CRM Agentic AI
Pattern
Pattern
03.

Post Generation AI

Provide instant support with intelligent virtual agents that are available 24/7 across multiple channels.
Post Generation AI
Pattern
Pattern

WhyTalisma

Four Powers
  • CRM Agnostic

    CRM Agnostic

    Works seamlessly with Salesforce, MS Dynamics, Slate, and more

  • Cost Efficient

    Cost Efficient

    30% less than established CRM-based AI solutions.

  • Proven Expertise

    Proven Expertise

    20 years of experience in financial services — trusted by top banks, mutual funds, and trusts.

  • Deployment Ready

    Deployment Ready

    Proven use cases across leading financial organizations. Skip the POCs, start seeing value.

  • AI in Action

    AI in Action

    Organizations are already embracing our AI solutions — and we’re happy to share the knowledge.

Purpose-Built for Your Industry

  • Financial Services

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    Financial Services

    Built for high-trust, high-volume financial operations

    Enabling financial institutions to automate customer interactions, payments, and recovery workflows while ensuring compliance and transparency.

    • Faster Payments
    • Reduced Delinquencies
    • Improved Cash Flow
    • Better Customer Retention
  • Education

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    Education

    Empowering institutions with connected student journeys

    Streamlining admissions, engagement, academics, and support with unified digital platforms designed for modern education.

    • Higher Engagement
    • Faster Admissions
    • Better Learning Outcomes
    • Lower Admin Effort
  • Healthcare

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    Healthcare

    Designed to deliver better patient experiences

    Connecting patient interactions, care coordination, and operations through secure, intelligent digital systems

    • Better Experience
    • Faster Appointments
    • Improved Coordination
    • Lower Operations Load
  • Hospitality

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    Hospitality

    Enhancing guest experiences at every touchpoint

    Helping hotels and resorts personalize experience, streamline service operations, and build lasting loyalty.

    • Personalized Experiences
    • Repeat Bookings
    • Faster Resolution
    • Guest Satisfaction

CustomerStories

Bharti-AXA General
Tata Asset Management
Motilal Oswal Financial Services
AVIVA Life Insurance India
Talisma has been an invaluable partner in our company's digital transformation strategy. Their assistance has been instrumental in achieving our objective of digital transformation in Customer Service Journeys. With the recent trend towards digitization, this project came at the perfect time to ensure that we presented a positive image to our customers. We are grateful for Talisma's significant contribution to the success of our project.
Mr. Pankaj Gupta
CTO, Bharti-AXA General Insurance Company Ltd.
Mr. Pankaj Gupta
Talisma
SAP
Oracle
Twilio
WhatsApp
Zapier
OpenAI
Linear
Shopify
Gmail
GitHub
Mailchimp

Built to Plug Into Your Enterprise Stack.

AI Powered Customer Engagement

Partnering for customer success.
Talisma grows your business.

Talk to our team and explore a personalized demo.