Talisma - The Only AI Solution You Need!

Delivering Exceptional CX Through AI

Revolutionize Customer Engagement with Talisma CXM.AI

Experience the Future of Customer Engagement Today

AI-Powered Customer Engagement at Its Best

Customer Support Agent

Empowers your customer service team with AI-driven support that ensures fast and accurate resolutions across channels.

Real-time Agent Assistance

Our AI-powered real-time assistant provides instant suggestions and prompts to agents, enhancing productivity and improving response times.

Enterprise Integrations

Our unified integration platform seamlessly integrates with your enterprise’s core systems, providing a holistic view of customer interactions.

Custom Models

Talisma offers customizable modules that can be tailored to meet the specific needs of your business. Our modular design ensures flexibility.

Transformative AI for Next-Level Customer Experience

AI-Powered Assistance for Every Role

LLM-based Apps

Document Processing & Embedding

Enterprise GPT with Role-Based Access

Voice & Chat Bot Capabilities

Real-Time Analytics

Multimodal & Multilingual AI

Service & Support

Real-time Agent Assist

Provides live prompts and guidance during customer interactions, enabling agents to respond faster and resolve issues more effectively.

Voice AI – Contact Centre Solution

Analyzes post-sales calls, ensuring consistent support quality and enhancing customer satisfaction through automated insights.

Service & Support Calls

Automatically assesses service calls to evaluate customer satisfaction, monitor protocol adherence, and identify potential issues.

Sales Calls & Buying Propensity

Analyzes sales calls in real time, forecasting a customer’s likelihood to purchase and offering suggestions to close deals faster.

Automated Quality & Feedback

Automates quality assurance by analyzing calls for script adherence, resolution times, and customer sentiment.

Precision AI for Education

Better Outcomes, Smarter Operations.

Student Counselor

Flag at-risk student

Admissions Officer

Score high-potential lead

Financial Aid Officer

Match scholarship

Precision-Engineered for Your Industry’s Success

Education

Banking

Insurance

Healthcare

Legal

Retail

Transform Every Interaction with Talisma AI

Deliver smarter, faster, and more personalized customer experiences for your business. Discover the full potential of your business with AI-driven solutions that scale with your needs.

Hear from Our Esteemed Customers

See how AI-driven personalization is transforming businesses & education.

Support is an important part of Prevas business with well-oiled processes and routines to go with a highly competent workforce. We use Talisma as the pivot around which most of our support interactions are handled.

Jörgen Fahlberg

Support Manager, Prevas IS

Talisma has been a trusted technology partner for us. It is user-friendly and easy to adapt to changes in the environment.

Denis Rodrigues

Head, Childline Contact Centre

Talisma is our trusted technology partner and has made a significant difference to our business. They enabled us in realizing our goal of providing a consistent experience to all our internal & external stakeholders and get a better, faster ROI.