Precision AI for Education
Smarter Operations, Personalized Outcomes
Drive student success, increase enrollment, and optimize support with Talisma CXM.AI
Traditional education frequently fails to meet the diverse needs of individual learners, relying on rigid, one-size-fits-all models that overlook variations in skill levels, learning pace, and engagement preferences.
Talisma bridges this gap with an AI-powered personalized learning pathway – an intelligent, adaptive experience that evolves in real time to match each student’s unique strengths, challenges, pace, and learning style.
This intelligent roadmap guides students through educational content and activities based on:
- Prior knowledge and skill levels
- Learning goals
- Performance data
- Engagement patterns
- Preferred learning modalities (Visual, Auditory, Kinesthetic and More)
Built for Every Learning Environment
Trusted by Leading Organizations
Built with Compliance & Security at the Forefront
Safeguarding student data and maintaining regulatory compliance isn’t just a requitement – its a core commitment
- FERPA Protects the privacy student education records
- GDPR Ensures transparency and data minimization
- Title IV Federal Student Aid Compliance
Hyper-Personalized AI-Driven Learning
Real-Time Personalized Learning at Scale
- Learning Profiles
- Microlearning
- Instructor Dashboards
- Nudging Tools
- LMS Integration
- Mobile Learning
Students thrive when instruction adapts to them, not the other way around. Talisma CXM.AI delivers real-time personalization, helping institutions meet students where they are, in the flow of learning, while guiding them toward meaningful academic achievement, through custom AI-driven learning journeys.
Faculty-Facing AI Tools
Dynamic Lesson Planning and Performance Insights
From Insight to Impact:
How AI Adapts Learning in Real Time
Current Skills Aspirations Goals
Personalized Content, Pedagogy and Delivery
Personalized Learning Profiles Engine
Consolidated profiles capturing performance trends, preferences, and goals
Content Recommendation System
AI-matched materials based on individual learning needs & interaction history
Microlearning Module Delivery
Short multimedia bursts and learning objects
LMS/SIS Integration & Dashboards
Seamless data consolidation and representation across systems and databases
Admissions & Enrollment
Smarter, Faster, Hyper-Personalised Admissions Process
- Lead Scoring & Segmentation
- Application Management & AI drive Stack ranking
- Event Scheduling & personalized messaging
- Engaging & Personalized Student Experience
Talisma solutions are designed to streamline the admissions and enrollment journey leveraging role aware AI-agents that can qualify leads, evaluate essays and predict yields with precision. It dynamically scores applications based on institutional goals, with multi-language support for content and conversations, while intelligently guiding applicants toward completing their applications.
With intelligent modeling that surfaces high-potential candidates, your admissions team can respond faster with personalized interactions, boosting conversion rates while increasing overall efficiency.
AI-Recommended Next-Best-Actions for Admissions Counselors
Agentic-AI Admissions Support
- AI-Agent Interaction: Instant responses to prospective students' queries, guiding them through the admissions process
- Live Transfer: Seamlessly transfers complex inquiries to a live admissions counselor
AI Driven Enrolment Modelling
- Enrollment Forecasting: Leverages AI to forecast future enrollments and optimize resource allocation
- Yield Optimization: Actionable insights to improve conversion rates by identifying patterns influencing student enrollment decisions
Real-Time Agent Assist
- Real-time Support: Empowers customer service agents with relevant AI-driven insights during live interactions
- Enhanced Productivity: Automates routine tasks, allowing agents to focus on complex issues
Voice AI for Call Routing
- Intelligent Call Routing: Uses natural language processing to categorize and route incoming calls to the appropriate recipient
- Improved Efficiency: Reduces wait times and enhances operational efficiency
First Click to First Day:
AI Enabled Personalized guided journey
Initial Engagement
- AI driven context relevant and personalised ads
- Multichannel Agentic-AI for personalised communication
Communication and Follow-up
- Personalized Emails aligned to applicant behavior
- AI-assisted Smart Interview Scheduling
Onboarding
- Personalized Onboarding for new students
- Efficient Resource Allocation tailored to student needs
Continuous Improvement
- AI powered insights
- Data-driven strategic refinement
Student Counseling & Retention
AI-Driven Student Success & Retention
- Student Profiles
- Scheduler
- Case Management
- Feedback
- Resource Library
- Mobile Ready
True support goes beyond access to essential and augmentative resources —it’s about delivering timely, accurate, and personalized resources that are embedded into each student’s journey.
Real-time guidance and insights not only boost retention but enrich the entire learning experience.
Timely and personalized interventions can reduce drop out rates by 8-10% in Year 1
Proactive Retention Management: Identify and engage at-risk students before issues/frustrations escalate
- Risk scoring
- Sentiment Analysis
- Engagement through nudging
Counselor Engagement Tools
- Multi-channel AI-agent enabled communications
- Suggested interventions and support
- Session preparation tools
CXM.AI is purposefully designed to enhance - not replace - human support and guidance, empowering teams to deliver more personalized, efficient, and impactful experiences
Integrated with SIS, LMS and Financial Systems
Well Being insights
- Curated wellness check-ins
- Burnout detection and mitigation
- Easily accessible escalation pathways
Financial Aid & Support Services
Reimagining Financial Support with AI
- Profiles
- Compliance
- Document Upload
- Workflow Automation
- Aid Calculators
Harness the power of Talisma AI to simplify FAFSA and other associated services to match students with grants, scholarships, and aid programs—including those for military families. Real-time guidance and personalized support make higher education more accessible and affordable across the U.S.
Nearly 30% of eligible students don’t complete the FAFSA, leaving billions in unclaimed aid each year (NCAN, 2023)
Supporting you at every step
Profiles
Stores and analyses student financial
profiles to assess need, identify gaps, and recommend tailored aid packages.
Compliance
Ensures adherence to regulatory
requirements and institutional poclicies during aid assessment and distribution.
Document Upload
Allows students to submit required
financial documents securely and
efficiently, aiding in accurate need
evaluation.
Workflow Automation
Streamlines the financial aid process-from assessment to disbursement-by
automating approvals, alerts, and follow-ups, reducing staff workload.
Aid Calculators
Provides real-time, intelligent calculators to estimate eligibility and aid amounts, improving decision-making for both
Meaningfully Enhanced Student Experience
- Financial Literacy Coach - Empowering students with AI enabled personalized guidance on budgeting, saving, and managing debt—building confidence for financial well-being
- Scholarship Matching - Connect students with the right scholarships based on their profile, goals, and eligibility—automatically and effortlessly
- Visa Risk Forecasting - Talisma AI analyses applicant data to proactively identify and flag potential visa risks, enhancing decision-making and compliance
- Equity-Based Aid Assessment - Leverage AI to ensure fair, need-sensitive financial aid decisions that prioritize underserved and underrepresented student populations
- AI-generated financial planning roadmaps
What Powers Talisma CXM.AI?
